Terms of service

Terms of Service – Metagenics, Ethical Nutrients and Inner Health

These Terms of Service will govern your access and use of the Metagenics website, including the Ethical Nutrients and Inner Health brand pages now available through the Metagenics website, as well as all purchases made by you on this website (the "Site") (together, the "Services"). This Site is operated by Metagenics (Aust) Pty Ltd ("Metagenics", "we", "us" or "our"). These Terms of Service constitute a legal agreement between you (the individual using this Site) and Metagenics. By creating an account, checking out as a guest, logging into your account, or by browsing, downloading, installing or otherwise accessing and using this Site, you represent that you have read, understand and agree to be bound by these Terms of Service as updated from time to time. If you do not agree to these Terms of Service, you must not proceed to access or use this Site.

Metagenics may modify these Terms of Service at any time.

For the purposes of these Terms of Service, Products means all Metagenics, Inner Health and Ethical Nutrients branded products (Products).

If you are viewing this Site on a computer outside Australia, you agree: (a) that you are solely responsible for complying with the laws applicable in your jurisdiction; (b) Metagenics has no liability to you whatsoever with respect to your use of this Site; and (c) you indemnify Metagenics against any liability it may have to any third party for any reason arising out of your use of this Site.

It is important to note that the information contained on this Site should not be a substitute for medical advice or treatment. If you have any concerns or questions in relation to your health or our Products, you should consult with your healthcare practitioner.

If you become aware of any circumstances in relation to the Products that may pose a health, hygiene, or safety risk to consumers including adverse events, product complaints, or potential safety concerns, please notify Metagenics immediately. Reports should be directed to Metagenics Customer Service on 1800 777 648 or via info@metagenics.com.au or info@metagenics.co.nz.

The use of or reliance on the information on this Site is at your own risk. Developments in medical research may impact the information that appears here and we provide no assurances as to whether the information on this Site will contain the most up to date research and/or developments. Please take the time to read these Terms of Service before accessing the Site.

License and Access

Subject to your compliance with these Terms of Service, Metagenics or its licensors or content providers grant you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of the Services. This license does not include:

  • any resale or commercial use of any of the Services or their content;
  • any collection or use of any Product listings, descriptions, or prices;
  • any derivative use of any of the Services or their content;
  • any downloading, copying, or other use of account information for the benefit of any third party; or
  • any use of data mining, robots, or similar data-gathering and extraction tools.

All rights not expressly granted to you in these Terms of Service are reserved and retained by Metagenics or its licensors and other content providers. None of the Services (or part thereof) may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose, without the prior express written consent of Metagenics. You may not misuse the Services. You may use the Services only as permitted by law and these Terms of Service. The license granted by Metagenics, or its licensors or content providers terminates if you do not comply with these Terms of Service.

Reliance on Information

The information provided on this Site may not be construed as medical advice. Please consult with your healthcare practitioner regarding any healthcare questions you may have or concerns in relation to the Products. This Site may include inaccuracies or typographical errors that may be corrected as they are discovered at Metagenics' sole discretion. The Site is offered without warranties.

Changes to this Web Site

Changes may be made at any time to the information, names, text, software, images, pictures, games, logos, trademarks, functionalities, products and services and any other material displayed on, offered through or contained on this Site.


Terms of Sale

Creating an Account

You may create an account with us using your name and e-mail address (an "Account"). If you order Products or subscribe to a Subscription, we will need your address for shipping. Users who have created an Account ("Registered Users") are able to access their accounts through the “Log In” portion of the Site and to manage their email address and shipping addresses and view their existing or past Orders. An Account is not required to receive Content or other marketing information or to submit an Order to purchase Products that may be listed on the Site. To learn more about how we collect and use your information, please see our Privacy Policy.

By creating an Account, you agree: (a) that you are able to, and have the appropriate authority and authorisation to, create a binding agreement with Metagenics; (b) to provide true, accurate, current, and complete information about yourself when we request it; (c) to maintain and promptly update this information to keep it true, accurate, current, and complete, to the extent the Service permits such updates; and (d) to use limited-access portions of the Site only using access credentials that we have issued to you.

Metagenics reserves the right to refuse service, to terminate Accounts, to remove or edit content, and to cancel Orders, in its sole discretion. If you have previously had your access to or use of the Site terminated by us, you may not access or use the Site under any circumstances. You should never share your Account information with third parties or allow third parties to use your Account. Please be sure to exit from your Account at the end of each session. You are responsible for all activity on your Account, including the use of your Account by other people who you may or may not authorise to use your Account. Your Account is individual to you and must not be shared with other individuals or third parties. You must notify us immediately of any breach of security or unauthorised use of your Account by contacting us at info@metagenics.com.au or info@metagenics.co.nz. Even if you notify us, you will be responsible for any activities that occur using your access credentials, including any charges resulting from the use of your Account. Metagenics will not be liable for any losses caused by any unauthorised use of your Account.

You may terminate your Account at any time by notifying us at info@metagenics.com.au or info@metagenics.co.nz or you may unsubscribe to an email communication by clicking the “Unsubscribe” link at the bottom of the email. Please allow 24 hours for termination to take effect. Following termination, you will not receive any further marketing communications from us unless and until you re-register for marketing communications. Our rights under these Terms of Service will expressly survive termination of these Terms of Service, the cessation of your use of or access to the Site, and termination of your Account.

Practitioner Linked Account Holders

If your Practitioner has recommended Products to you available on this Site, you may purchase those Products recommended to you by your Practitioner and other Products by using a Practitioner Linked Account.

Your Practitioner is responsible for obtaining your consent to use your personal information to assist you to purchase Products as a Practitioner Linked Account Holder, including sharing your name and email with us to facilitate this process. For any questions relating to your Practitioner’s privacy processes please contact your Practitioner directly. By creating a Practitioner Linked Account, you also consent to Metagenics collecting, using and disclosing your personal information as described in these Terms and our Privacy Policy.

Your Practitioner may link you to their account by sending us your name and email, enabling us to send an invitation to activate your Practitioner Linked Account. Once we send this invitation to you, your account will be linked to your Practitioner by your email which means that whenever you log in to your Practitioner Linked Account or make a purchase on our Site, you will see your Practitioner’s name in the header of the Site at checkout.

You may also self-connect to your Practitioner and create a Practitioner Linked Account by using the “Patient Connect” function on the Site.

As a Practitioner Linked Account Holder, your Practitioner will be notified of the volume of units of Products purchased by you on our Site through their monthly statements. These statements will include your name and the quantity of units purchased. By purchasing Products as a Practitioner Linked Account Holder, you expressly acknowledge and consent to us sharing your purchase history with your Practitioner. Your Practitioner’s use of the information we share is subject to their own privacy policy, and Metagenics is not responsible for their use or disclosure of your information once it has been provided to them.

If you receive an email linking your account with your Practitioner’s account and you do not activate the link or make a purchase on our Site within five (5) years from the date of the email invitation, your information will not be linked to your Practitioner, and the invitation will expire. We retain unactivated invitations for up to five (5) years to support practitioner-patient linkage. During this period, we retain only limited information (your name and email address) and do not use it for any marketing or unrelated purpose. We periodically review and delete or de-identify this information once it is no longer required.

You may unlink from your Practitioner at any time by using the Patient Disconnect function on the Site, or by calling Metagenics Customer Service on 1800 777 648 or emailing us at info@metagenics.com.au or info@metagenics.co.nz. If you request disconnection via our Customer Service team, please allow 48 hours for this unlinking to take effect. Following your unlinking from your Practitioner, the Guest Check-Out terms set out below will apply in relation to your ongoing purchases of Products from this Site.

Coupons and promotional codes may be provided to you and are for your individual use only. You may not transfer, reproduce, trade, offer for sale, publish, or otherwise share coupons and promotional codes unless expressly allowed to do so. Metagenics may cancel any order when it has reason to believe that any coupon or promotional code is being used by someone other than the intended recipient or in the case of suspected abuse, misuse, or fraud. Metagenics reserves the right to terminate a coupon or promotional code offering at any time and/or set expiration dates for such offers at any time, in its sole discretion. Coupon codes and promotional codes are not valid on prior purchases.

Guest Check-Out

You may purchase Products from the Services on this Site without registering for an Account and without becoming a Registered User or a Practitioner Linked Account holder. Certain features of the Services may not be available to you as a guest and without creating an Account or being a Practitioner Linked Account holder.

By submitting your email address as a Guest User, you agree that Metagenics may use your email address to contact you about your Order and, if you have opted in, to send you marketing materials, all in accordance with our Privacy Policy.

Subscriptions

By entering into a subscription program, you request the supply of the selected Products by Metagenics in accordance with the subscription plan, at the frequency you have chosen, and you agree to these terms.

If you have an Account, you may choose from the frequencies set out on the Site for that specific Product. Subscriptions may be easily modified online by logging into your Account, making your desired changes, and agreeing to any additional terms and conditions. Subscriptions will continue until cancelled. You must modify your order on the Site, for example, if you wish to skip a scheduled Order, or cancel at least twenty-four (24) hours before your next Order is placed to avoid being charged. If you choose to cancel or make changes when there are fewer than twenty-four (24) hours prior to the scheduled processing date, those changes may not be effective in time for the pending shipment. To cancel, log in to your Account and go to Manage Subscriptions and then click cancel on the subscription you wish to cancel.

If you have any questions, including questions regarding how to cancel, please call Metagenics Customer Service on 1800 777 648.

Practitioner, In-Store Clinic and Student Accounts

In addition to these Terms of Service, Practitioner, In-Store Clinic and Student account holders have specific terms and conditions in their individual contracts with Metagenics. These Terms of Services apply in addition to those contracts in relation to purchases of Products made on the Site by Practitioner or Retail Accounts.

Placing Orders

When placing an Order through the Site, you must follow the instructions on the Site as to how to place your Order and for making changes to your Order before you submit it through the Site. The purchase of Products on this Site is subject to availability. When you submit an Order, you agree that you are expressly subject to these Terms of Service at the date you submitted the Order. You are responsible for reviewing the latest Terms of Service each time you submit an Order.

Once you place an Order, you will receive an e-mail acknowledging the details of your Order, including a reference number for your Order. The acknowledgement may contain an estimated shipping or delivery time as well as other relevant information as deemed necessary and appropriate by Metagenics.

We may, in our discretion, refuse to accept an Order from you for any reason, including if (i) we are unable to obtain authorisation for payment, (ii) shipping restrictions apply to a particular item, (iii) the Product(s) you order are out of stock or do not satisfy our quality control standards or are withdrawn or (iv) you do not meet the eligibility criteria set out in these Terms of Service. We will not be liable to you or any third party by reason of our withdrawing any Product(s) from the Services, including, without limitation (a) the Product(s) having been sold, (b) removing, screening, or editing any materials or content on the Services, (c) refusing to process a transaction, or (d) unwinding or suspending any transaction after processing has begun.

Products purchased by you as a Guest User or Practitioner Linked Account User must be for personal use and may not be re-sold or used for commercial purposes or for any other commercial benefit. In addition, Metagenics reserves the right to restrict multiple quantities of a Product from being shipped to any one Guest User or Practitioner Linked Account User or postal address.

Metagenics attempts to be as accurate as possible in its Product descriptions. However, Metagenics does not warrant that Product descriptions or any content or messaging on the Site is accurate, complete, reliable, current, or error-free. If a Product offered by Metagenics is not as described, your sole remedy is to return it in unused condition consistent with our Returns Policy.

Medical, Nutrition and Fitness Information

You expressly acknowledge and agree that all content, including without limitation, medical or nutrition information provided on the Services, including all text, information provided on the Services, photographs, images, illustrations, graphics, audio, video and audio-video clips, and other materials, whether provided by Metagenics or by other users or third parties, is provided for informational purposes only and is not intended to be and should not be used in place of (i) the advice of your healthcare professional, (ii) a visit, call or consultation with your healthcare professional, or (iii) information contained on or in any product packaging or label. Please consult with your healthcare professional if you have health-related questions before using any of our products or relying on any information you obtain on the Services. Information and statements regarding therapeutic goods or medical foods are not intended to diagnose, treat, cure or prevent any medical condition. Should you have any health-related questions, please call or see your healthcare practitioner.

You should never disregard medical advice or delay in seeking medical advice because of any content presented on or via the Services, and you should not use the Services or any content available through or via the Services for diagnosing or treating a health problem. The transmission and receipt of any content, in whole or in part, or communication via the internet, e-mail or other means does not constitute or create a doctor-patient, therapist-patient or other healthcare professional-patient relationship between you and Metagenics, its affiliates or any third party.

Links

This Site may contain links or references to third party web sites. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Site. Any information, data, opinions, recommendation, products or services provided by such third parties through links to other websites or otherwise made available through their web sites are solely those of such third parties and not of Metagenics. Your use of such third party web sites is subject to the terms and conditions and the privacy policies of such websites.

Privacy

For information on how Metagenics collects, uses and protects the personal information you may provide on this Site, please read the Privacy Policy.

Use of Materials

The materials displayed on or contained within this Site (the "Materials") are the property of Metagenics and its licensors and are protected by copyright, trademark and other intellectual property laws.

You agree not to produce, reproduce, modify, publish, create derivative works from, display, perform, translate, distribute, adapt, broadcast, communicate to the public by telecommunication or circulate any Materials to any third party (including, without limitation, the display and distribution of Materials via a third party website) or make any other use whatsoever without the express prior written consent of Metagenics. Unless expressly permitted in these Terms of Service, any use of the Materials is only permitted with the express written permission of Metagenics and/or its licensors.

Warranties, Disclaimer and Limitation of Liability

This Site is provided by us on an "as is" basis without any express or implied warranty of any kind.

You are solely responsible for assessing the reliability, accuracy, completeness, timeliness, suitability, quality, physical state or for a particular purpose of the material on or accessible through the Site. You accept all risks and responsibility for all loss, damage, costs and other consequences resulting from your use of the Site, purchase of Products on the Site, or the material on or accessible through the Site.

You release Metagenics and its officers, directors, employees, agents or related bodies corporate from liability for any loss or damage including without limitation, loss of information, indirect, special, punitive or consequential losses or damages arising out of the use or inability to use or reliance on the material or information available on or accessible through this Site, whether or not caused by any negligent act or omission.

You release Metagenics from any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on this Site, whether or not caused by any negligent act or omission.

Legislation, including the Competition and Consumer Act 2010 (Cth), may imply certain warranties and conditions, where the exclusion of such conditions or warranties from an agreement would contravene a statute or cause part or all of the agreement to be void ("Non-excludable Conditions"). Nothing in these terms and conditions excludes any such Non-excludable Conditions.

Unless specified otherwise, and to the extent permitted by law, we make no express or implied warranties or representations to you and expressly exclude all warranties, representations, conditions, terms and guarantees implied by statute, general law, international convention or custom, including, without limitation, any and all implied warranties with respect to acceptable quality, fitness for purpose, title and non-infringement.

To the extent permitted by law: (a) Metagenics’ liability for breach of any Non-excludable Condition will be limited at Metagenics’ option to the supply of the product again or payment of the cost of supplying the product again; (b) in any event, Metagenics liability to you for any loss or damage shall not exceed the total amount Metagenics actually received from you for the Product which gave rise to the loss or damage; and (c) Metagenics will not be liable in any event for any consequential, indirect, incidental, special, punitive or exemplary damages, or any loss of profits or loss or corruption of data, damage to a computer system, loss of anticipated savings, loss of goodwill or economic loss.

Release and Indemnity

You agree to release and hold harmless and indemnify and keep indemnified Metagenics, and its officers, directors, shareholders, employees, consultants, agents, and related bodies corporate from and against all losses, damages, expenses and costs (including solicitor-client costs on a full indemnity basis) and all third-party claims, liability, losses, damages, expenses and costs arising from any claim, demand, suit, action or proceeding by any person in relation to or in connection with your use of the Site or the Materials, purchase of Products, or failure to comply with these Terms of Service, or from your violation of any applicable law or the access to the Site by a third party, either with or without your knowledge.

Ratings and reviews

When you submit any content that forms part of a customer rating or review on any part of our Site or on any third party platform we utilise for collecting, managing and displaying online ratings and reviews, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights in the content;
  • All moral rights that you may have in such content have been voluntarily waived by you and we are free to use the content as we may determine;
  • You are at least 18 years of age;
  • Any content you provide is not known by you to be false, inaccurate or misleading;
  • Any content you provide is not reasonably considered to be defamatory, libelous, hateful, offensive, unlawfully threatening or unlawfully harassing to an individual or corporation;
  • You were not compensated or granted any consideration by any third party;
  • You will not submit any content that references other websites, addresses, email addresses, contact information or phone numbers.

For any content that you submit, you grant Metagenics a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology without compensation to you.

All content that you submit may be used at Metagenics’ sole discretion. We reserve the right to change, condense or delete any content on our Site or any third-party platform we utilise for collecting, managing and displaying online ratings and reviews, that we deem, in our sole discretion, to violate any provision of these Terms of Service.

By submitting your email address in connection with your rating and review, you agree that Metagenics and its third-party service providers may use your email address to contact you about the information in your content and other administrative purposes.

Metagenics may collect, use, store, record and transmit personal information that you submit in relation to any ratings and/or review. View our Privacy Policy to understand how we manage your personal information.

Applicable Law & Jurisdiction

These Terms of Service and any disputes arising under or related to these Terms of Service will be governed by the laws of Queensland, Australia.

Severability, Waiver and Assignment

If any provision of these Terms of Service is found to be illegal, invalid or unenforceable for any reason, then that provision shall be deemed severable from these Terms of Service and shall not affect the legality, validity and enforceability of any remaining provisions. No failure on the part of Metagenics to enforce any part of these Terms of Service shall constitute a waiver of any of Metagenics’ rights under these Terms of Service. All waivers by Metagenics must be in writing and signed. You may not assign these Terms of Service or assign any rights or delegate any obligations hereunder and thereunder, in whole or in part, without the prior written consent of Metagenics. Any such purported assignment or delegation by you without the prior written consent of Metagenics will be null and void and of no force and effect. Metagenics may assign these Terms of Service or any rights hereunder without your consent and without notice.

Changes to the Terms of Service

Metagenics may at any time modify these Terms of Service. Metagenics will make available the updated Terms of Service on this Site. Your access or use of this Site following such posting will be deemed to be acceptance of such modified Terms of Service. If you do not agree to any such modifications, you must immediately cease accessing and using this Site. You acknowledge and agree that it is your responsibility to review the Terms of Service each time you access this Site.

Termination

Metagenics may at any time terminate your right to access this Site without notice to you.

How to Contact Metagenics

You may contact Metagenics at info@metagenics.com.au or info@metagenics.co.nz.


Terms of Service – Metagenics Institute

The Metagenics Institute Site is intended for use by Healthcare Practitioners in Australia and New Zealand only.

These Terms of Service will govern your access and use of the Metagenics Institute Website (the "Metagenics Institute Site"). This Metagenics Institute Site is operated by Metagenics (Aust) Pty Ltd ("Metagenics", "we", "us" or "our"). These Terms of Service constitute a legal agreement between you (the individual using this Metagenics Institute Site) and Metagenics. By accessing and using this Metagenics Institute Site, you agree to be bound by these Terms of Service and consent to the terms of our Privacy Policy (which forms part of these Terms of Service), whether or not you have read them. If you do not agree to these Terms of Service or the Privacy Policy, you must not proceed to access or use this Metagenics Institute Site.

If you are viewing this Metagenics Institute Site on a computer outside Australia or New Zealand, you agree: (a) that you are solely responsible for complying with the laws applicable in your jurisdiction; (b) Metagenics has no liability to you whatsoever with respect to your use of this Metagenics Institute Site; and (c) you indemnify Metagenics against any liability it may have to any third party for any reason whatsoever arising out of your use of this Metagenics Institute Site.

This Metagenics Institute Site should not be substituted for medical advice, diagnosis or treatment. Please take the time to read these Terms of Service before accessing the Metagenics Institute Site.

Reliance on Information

This Metagenics Institute Site may include inaccuracies or typographical errors that may be corrected as they are discovered at Metagenics' sole discretion. The Metagenics Institute Site is offered without warranties. The material on this Metagenics Institute Site is provided for general information only and should not be relied upon or used as the basis for making decisions without consulting primary, more complete or more timely sources of information. Any reliance on the material on this Metagenics Institute Site is at your own risk.

Changes to this Website

Changes may be made at any time to the information, names, text, software, images, pictures, games, logos, trademarks, functionalities, products and services and any other material displayed on, offered through or contained on this Metagenics Institute Site (a "Variation"). By continuing to view the Metagenics Institute Site after a Variation to these Terms of Service has been made, you will be deemed to have agreed to the new Terms of Service.

Links

This Metagenics Institute Site may contain links or references to third party web sites. These links are provided for your convenience only. No endorsement of any third party products, services or information is expressed or implied by any information, material or content of any third party contained in, referred to, included on, or linked from or to this Metagenics Institute Site. Any information, data, opinions, recommendation, products or services provided by such third parties through links to other websites or otherwise made available through their web sites are solely those of such third parties and not of Metagenics. Your use of such third party web sites is subject to the terms and conditions and the privacy policies of such websites.

Privacy

For information on how Metagenics collects, uses and protects the personal information you may provide on this Metagenics Institute Site, please read the Privacy Policy, the terms of which are incorporated into these Terms of Service. By accessing the Metagenics Institute Site you expressly consent to the collection of your personal information as governed by the Privacy Policy.

Use of Materials

The materials displayed on or contained within this Metagenics Institute Site (the "Materials") are the property of Metagenics and its licensors and are protected by copyright, trade-mark and other intellectual property laws.

Metagenics hereby grants you a personal, non-exclusive, non-assignable and non-transferable license to print, use and display the Materials for non-commercial and personal use only; provided that you maintain all copyright and other notices contained in such Materials. You agree however not to produce, reproduce, modify, publish, create derivative works from, display, perform, translate, distribute, adapt, broadcast, communicate to the public by telecommunication or circulate any Materials to any third party (including, without limitation, the display and distribution of Materials via a third party website) or make any other use whatsoever without the express prior written consent of Metagenics. Unless expressly permitted in these Terms of Service, any use of the Materials is only permitted with the express written permission of Metagenics and/or its licensors.

Disclaimer and Limitation of Liability

This Metagenics Institute Site is provided by us on an "as is" basis without any express or implied warranty of any kind.

You are responsible for assessing the reliability, accuracy, completeness, timeliness, suitability, quality, physical state or for a particular purpose of the material on or accessible through the Metagenics Institute Site. You accept all risks and responsibility for all loss, damage, costs and other consequences resulting from your use of the Metagenics Institute Site or the material on or accessible through the Metagenics Institute Site.

You release Metagenics and its officers, directors, employees, agents or related bodies corporate from liability for any loss or damage including without limitation, loss of information, indirect, special, punitive or consequential losses or damages arising out of the use or inability to use or reliance on the material or information available on or accessible through this Metagenics Institute Site, whether or not caused by any negligent act or omission.

Release and Indemnity

You agree to release and hold harmless and indemnify and keep indemnified Metagenics, and its officers, directors, shareholders, employees, consultants, agents, and related bodies corporate from and against all losses, damages, expenses and costs suffered by You (including solicitor-client costs on a full indemnity basis) and all third-party claims, liability, losses, damages, expenses and costs arising from any claim, demand, suit, action or proceeding by any person in relation to or in connection with Your use of the Metagenics Institute Site or the Materials or failure to comply with these Terms and Conditions, or from Your violation of any applicable law or the access to the Metagenics Institute Site by a third party, either with or without Your knowledge.

Applicable Law and Jurisdiction

These Terms of Service and any disputes arising under or related to these Terms of Service will be governed by the laws of Queensland, Australia and by using the Metagenics Institute Site you submit to the exclusive jurisdiction of the Courts of Queensland and the Queensland Registry of the Federal Court of Australia.

Severability, Waiver and Assignment

If any provision of these Terms of Service is found to be illegal, invalid or unenforceable for any reason, then that provision shall be deemed severable from these Terms of Service and shall not affect the legality, validity and enforceability of any remaining provisions. No failure on the part of Metagenics to enforce any part of these Terms of Service shall constitute a waiver of any of Metagenics’ rights under these Terms of Service. All waivers by Metagenics must be in writing and signed. You may not assign these Terms of Service or assign any rights or delegate any obligations hereunder and thereunder, in whole or in part, without the prior written consent of Metagenics. Any such purported assignment or delegation by you without the prior written consent of Metagenics will be null and void and of no force and effect. Metagenics may assign these Terms of Service or any rights hereunder without your consent and without notice.

Changes to the Terms of Service

Metagenics may at any time modify these Terms of Service. Metagenics will make available the updated Terms of Service on this Metagenics Institute Site. Your access or use of this Metagenics Institute Site following such posting will be deemed to be acceptance of such modified Terms of Service. If you do not agree to any such modifications, you must immediately cease accessing and using this Metagenics Institute Site. You acknowledge and agree that it is your responsibility to review the Terms of Service each time you access this Metagenics Institute Site.

Termination

Metagenics may at any time terminate your right to access this Metagenics Institute Site without notice to you.

How to Contact Metagenics

You may contact Metagenics at info@metagenics.com.au or info@metagenics.co.nz.


Last updated: November 2025